The thought that medical professionals might make mistakes while caring for you or your friend or relative is not a comfortable one. Unfortunately, we all make mistakes. What we know is that the way that working environments are arranged, the training people get, the practices and policies that people follow, and the technology that people use can influence the types of error they make and the frequency with which they make different errors.
The aim of ECLIPSE is to better understand the factors that make errors more or less likely when drugs are being administered to a patient intravenously (into their veins). We have worked with people who are health service users to design the details of our research, and also to report it well: responsibly and engagingly.
ECLIPSE involved patients and the public in a number of ways. We had three patient and public representatives on our advisory and steering committees. We also held two workshops for patient and public involvement during the project:
- A workshop to review our research, patient consent procedures and the wording of patient information sheets to make sure we are able to engage with patients properly. This was held in Autumn 2014 to prepare for our research.
- A workshop to review our findings and to give advice about who, where and how we should deliver these findings to different patient and public groups. This was held at the end of 2016.
As part of our research we interviewed patients by the bedside about their thoughts and experiences of intravenous medication.